{"id":1164,"date":"2026-02-01T10:46:56","date_gmt":"2026-02-01T10:46:56","guid":{"rendered":"https:\/\/lorismajcan.com\/?page_id=1164"},"modified":"2026-02-01T10:47:36","modified_gmt":"2026-02-01T10:47:36","slug":"reklamacija-i-povrat","status":"publish","type":"page","link":"https:\/\/lorismajcan.com\/reklamacija-i-povrat\/","title":{"rendered":"Reklamacija i povrat"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1164\" class=\"elementor elementor-1164\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2f8719a elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2f8719a\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-2bf425d\" data-id=\"2bf425d\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9a1224d elementor-widget elementor-widget-text-editor\" data-id=\"9a1224d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2 data-start=\"224\" data-end=\"248\">REKLAMACIJE PROIZVODA<\/h2><p data-start=\"250\" data-end=\"535\">Reklamacije se priznaju isklju\u010divo uz predo\u010denje ra\u010duna, koji slu\u017ei kao jedini dokaz kupnje. Bez predo\u010denog ra\u010duna reklamacija nije mogu\u0107a. Kupac ima pravo na reklamaciju proizvoda zbog materijalnih nedostataka u roku od <strong data-start=\"471\" data-end=\"506\">2 (dvije) godine od dana kupnje<\/strong>, sukladno va\u017ee\u0107im propisima.<\/p><p data-start=\"537\" data-end=\"1001\">Svi naru\u010deni proizvodi pakirani su na na\u010din da se uobi\u010dajenom manipulacijom tijekom transporta i dostave ne o\u0161tete. Kupac je du\u017ean prilikom preuzimanja po\u0161iljke pregledati ambala\u017eu. U slu\u010daju vidljivih o\u0161te\u0107enja ili nedostataka na pakiranju, preporu\u010dujemo da kupac <strong data-start=\"802\" data-end=\"830\">odbije primitak po\u0161iljke<\/strong>, jer postoji mogu\u0107nost da je proizvod unutar pakiranja o\u0161te\u0107en. Odbijanjem primitka po\u0161iljka \u0107e biti vra\u0107ena po\u0161iljatelju uz napomenu dostavne slu\u017ebe o uo\u010denom o\u0161te\u0107enju.<\/p><p data-start=\"1003\" data-end=\"1145\">U slu\u010daju reklamacije proizvoda zbog materijalnih nedostataka ili skrivenih mana, kupac se mo\u017ee obratiti putem e-po\u0161te:<br data-start=\"1122\" data-end=\"1125\" \/><strong data-start=\"1125\" data-end=\"1145\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"1127\" data-end=\"1143\">34moto@gmail.com<\/a><\/strong><\/p><hr data-start=\"1147\" data-end=\"1150\" \/><h2 data-start=\"1152\" data-end=\"1190\">PRAVO NA JEDNOSTRANI RASKID UGOVORA<\/h2><p data-start=\"1192\" data-end=\"1421\">Kupac koji je sklopio ugovor na daljinu (putem internetske trgovine) ima pravo, <strong data-start=\"1272\" data-end=\"1297\">bez navo\u0111enja razloga<\/strong>, jednostrano raskinuti ugovor u roku od <strong data-start=\"1338\" data-end=\"1361\">14 (\u010detrnaest) dana<\/strong> od dana primitka robe, sukladno Zakonu o za\u0161titi potro\u0161a\u010da.<\/p><p data-start=\"1423\" data-end=\"1563\">Ako kupac nije bio pravodobno obavije\u0161ten o pravu na jednostrani raskid ugovora, pravo na raskid mo\u017ee se ostvariti u roku od <strong data-start=\"1548\" data-end=\"1562\">12 mjeseci<\/strong>.<\/p><hr data-start=\"1565\" data-end=\"1568\" \/><h3 data-start=\"1570\" data-end=\"1620\">Iznimke od prava na jednostrani raskid ugovora<\/h3><p data-start=\"1622\" data-end=\"1693\">Kupac nema pravo na jednostrani raskid ugovora u sljede\u0107im slu\u010dajevima:<\/p><ul data-start=\"1695\" data-end=\"2145\"><li data-start=\"1695\" data-end=\"1879\"><p data-start=\"1697\" data-end=\"1879\">ako je usluga u potpunosti izvr\u0161ena, a izvr\u0161enje je zapo\u010delo uz izri\u010dit prethodni pristanak kupca te uz njegovu potvrdu da je upoznat s gubitkom prava na jednostrani raskid ugovora<\/p><\/li><li data-start=\"1880\" data-end=\"2030\"><p data-start=\"1882\" data-end=\"2030\">ako je predmet ugovora zape\u010da\u0107ena roba koja zbog zdravstvenih ili higijenskih razloga nije pogodna za vra\u0107anje, a bila je otpe\u010da\u0107ena nakon dostave<\/p><\/li><li data-start=\"2031\" data-end=\"2145\"><p data-start=\"2033\" data-end=\"2145\">ako je predmet ugovora roba koja je zbog svoje prirode nakon dostave nerazdvojivo pomije\u0161ana s drugim stvarima<\/p><\/li><\/ul><hr data-start=\"2147\" data-end=\"2150\" \/><h2 data-start=\"2152\" data-end=\"2201\">NA\u010cIN OSTVARIVANJA PRAVA NA JEDNOSTRANI RASKID<\/h2><p data-start=\"2203\" data-end=\"2412\">Kako bi ostvario pravo na jednostrani raskid ugovora, kupac je du\u017ean <strong data-start=\"2272\" data-end=\"2293\">prije isteka roka<\/strong> obavijestiti prodavatelja o svojoj odluci putem <strong data-start=\"2342\" data-end=\"2366\">nedvosmislene izjave<\/strong>, poslanoj e-po\u0161tom na:<br data-start=\"2389\" data-end=\"2392\" \/><strong data-start=\"2392\" data-end=\"2412\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"2394\" data-end=\"2410\">34moto@gmail.com<\/a><\/strong><\/p><p data-start=\"2414\" data-end=\"2443\">U izjavi je potrebno navesti:<\/p><ul data-start=\"2444\" data-end=\"2520\"><li data-start=\"2444\" data-end=\"2461\"><p data-start=\"2446\" data-end=\"2461\">ime i prezime<\/p><\/li><li data-start=\"2462\" data-end=\"2472\"><p data-start=\"2464\" data-end=\"2472\">adresu<\/p><\/li><li data-start=\"2473\" data-end=\"2490\"><p data-start=\"2475\" data-end=\"2490\">broj telefona<\/p><\/li><li data-start=\"2491\" data-end=\"2520\"><p data-start=\"2493\" data-end=\"2520\">adresu elektroni\u010dke po\u0161te<\/p><\/li><\/ul><hr data-start=\"2522\" data-end=\"2525\" \/><h2 data-start=\"2527\" data-end=\"2553\">POVRAT SREDSTAVA I ROBE<\/h2><p data-start=\"2555\" data-end=\"2766\">U slu\u010daju jednostranog raskida ugovora, izvr\u0161it \u0107e se povrat upla\u0107enog iznosa, uklju\u010duju\u0107i i tro\u0161kove standardne dostave, <strong data-start=\"2677\" data-end=\"2721\">najkasnije u roku od 14 (\u010detrnaest) dana<\/strong> od dana zaprimanja odluke o raskidu ugovora.<\/p><p data-start=\"2768\" data-end=\"2952\">Povrat sredstava izvr\u0161it \u0107e se istim na\u010dinom pla\u0107anja kojim je kupac izvr\u0161io uplatu, osim ako kupac izri\u010dito ne pristane na druga\u010diji na\u010din povrata, pri \u010demu ne snosi dodatne tro\u0161kove.<\/p><p data-start=\"2954\" data-end=\"3095\">Prodavatelj mo\u017ee izvr\u0161iti povrat sredstava tek nakon \u0161to mu roba bude vra\u0107ena ili nakon \u0161to mu kupac dostavi dokaz da je roba poslana natrag.<\/p><p data-start=\"3097\" data-end=\"3303\">Kupac je du\u017ean robu vratiti bez nepotrebnog odga\u0111anja, a najkasnije u roku od <strong data-start=\"3175\" data-end=\"3198\">14 (\u010detrnaest) dana<\/strong> od dana slanja obavijesti o jednostranom raskidu ugovora. <strong data-start=\"3257\" data-end=\"3303\">Izravne tro\u0161kove povrata robe snosi kupac.<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>REKLAMACIJE PROIZVODA Reklamacije se priznaju isklju\u010divo uz predo\u010denje ra\u010duna, koji slu\u017ei kao jedini dokaz kupnje. Bez predo\u010denog ra\u010duna reklamacija nije mogu\u0107a. Kupac ima pravo na reklamaciju proizvoda zbog materijalnih nedostataka u roku od 2 (dvije) godine od dana kupnje, sukladno va\u017ee\u0107im propisima. Svi naru\u010deni proizvodi pakirani su na na\u010din da se uobi\u010dajenom manipulacijom tijekom transporta [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1164","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Reklamacija i povrat - Loris Majcan Official Website<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/lorismajcan.com\/reklamacija-i-povrat\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Reklamacija i povrat - Loris Majcan Official Website\" \/>\n<meta property=\"og:description\" content=\"REKLAMACIJE PROIZVODA Reklamacije se priznaju isklju\u010divo uz predo\u010denje ra\u010duna, koji slu\u017ei kao jedini dokaz kupnje. Bez predo\u010denog ra\u010duna reklamacija nije mogu\u0107a. Kupac ima pravo na reklamaciju proizvoda zbog materijalnih nedostataka u roku od 2 (dvije) godine od dana kupnje, sukladno va\u017ee\u0107im propisima. 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